Fostering collaboration in early-stage innovation

UX/UI

Capstone

Context

Innovation whether sparked by an individual with an idea or initiated by an established organization exploring a new venture, rarely happens in isolation. But the truth is, it is messy. We partnered with Microsoft Research as part of our graduate capstone to understand how we might improve cross-functional collaboration in early-stage innovation.

Role

UX Researcher

Collaborators

Anita Rani

Aashi Roy

Allison Tanaka

Methods & Tools

Interviews, Miro, Affinity Mapping, Process Sketching, Thematic Analysis

Practices

User Research, Qualitative Data Analysis, Product Thinking

Our Goals

  1. Map innovation process of different stakeholders

  1. Map innovation process of different stakeholders

Perspective and methodologies across industry domains

  1. Discover roots of misalignment between key roles

  1. Discover roots of misalignment between key roles

Collaboration between business and UX, and mitigation to misalignment

  1. Understand shared artifacts for cross-functional collaboration

  1. Understand shared artifacts for cross-functional collaboration

How shared data, tools, or insight practices influence team dynamics

  1. Examine how AI is used in current workflows

  1. Examine how AI is used in current workflows

Knowledge-sharing and usage of AI for individual or collaboration purposes

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The Problem

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